Merton, London
Tutors & Exams
We are the Leading Independent Assessment Centre in the UK, offering access to a wide range of assessments that are normally out of reach to Private and Home Educated Candidates in a safe, calm and welcoming environment in our centres located across the UK. We are looking to add to our team in our Wimbledon. The Exams Manager is responsible for: Ensuring the centre s compliance with all Awarding Organisation regulations. Work in line with company standards and training guidelines and manuals. Complete exams schedules for internal and external exams in line with key dates and deadlines. Process invoices, timetables, seating plans and associated admin for candidates in line with key dates and deadlines. Book exam space, invigilators and other resources for exam seasons in line with key dates and deadlines. Liaise with Centre Manager to discuss deadlines and other exam related issues. Ensure that all required information, including that for external candidates, is obtained and submitted accurately within set deadlines in relation to examination entries, changes, withdrawals, enquiries about results, and assessment data. Keep up to date with all JCQ, Cambridge and other Awarding Organisation rules and regulations and deadlines. Process post results enquires and communicating this to customers/parents in line with key dates and deadlines. Ensure all aspects of the conduct of both public and internal examinations as per Awarding Organisation. Update the Centre Manager with exams schedules, ensuring the centre systems remain up to date and accurate. Process and issue examination results in line with Awarding Organisation requirements and centre policies and procedures in line with key dates and deadlines. Ensure the SEN team have the information required to organise access arrangements for all students who have special education needs for exams Keep up to date records and procedures for The JCQ and other Awarding Organisation onsite inspections. Assist all other members of the team with overflow work when required. Attend open days as required may require some travel Attend relevant meetings and training sessions may require some travel Working hours: 8:30 4:30 Mon Fri (times may vary during exam seasons) What do Tutors & Exams offer? 20 days annual leave plus public holidays (Additional annual leave entitlement awarded for yearly service up to a maximum of 28 days + public holidays) Continuous training available for personal development The opportunity to join the company pension scheme Private healthcare available to all employees upon completion of probationary period Attributes desired but not essential: A sound knowledge of Microsoft Office Packages and MIS systems is highly desirable. Previous exam experience would be highly desirable Have the ability to stay calm under pressure Multi tasking Excellent customer service skills, face to face, via email and telephone Good communication and interpersonal skills ability to work in a team and independently Smart appearance Ability to adapt quickly to different situations Knowledge or understanding of education systems Start Date: As soon as possible. If you are successful, Tutors & Exams are required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. Tutors & Exams are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships