Graduate Service Desk

Liverpool, Merseyside
Hays Specialist Recruitment Limited

Graduate Service Desk £23,000-26,000 Liverpool Hybrid An exciting opportunity to work in the heart of Liverpool, providing remote and deskside IT Support.Graduate Service Desk, you will:

• Provide 1st line support to users across the UK
• Monitor, manage and resolve logged issues
• Adhere to IT policies and procedures throughout every action
• Manage application, server, and device patching
• Build, configure, and update laptops and devices
• Contribute to team meetings, share ideas, and flag issues
• Support on project and implementations

To succeed, we are looking for someone with a combination of the following:

• A prospering graduate who is looking for a career in Technology
• Ambitious and enthusiastic approach to workload
• Effective communicator, able to liaise with an array of people/ teams
• A methodical thinker, who has a logical approach to issues
• Desirable: MS Office, Windows 2003/2006, 7, SQL, Active Directory, GPO
• Knowledge of best practice/IT service delivery (ITIL)
• Flexible and willing to travel if necessary

What you’ll get in return

• A salary between £23,000- 26,000
• Office hours Monday to Friday – hybrid working
• Alternating on call 1 weekend a month (in addition to basic salary)
• Pension contribution
• 25 days holiday plus bank holidays
• Working in a friendly and inclusive team and with a manager that coaches and develops people

Whatever your ambition in your job search – we share it. We’re invested in life-long partnerships that empower both people and businesses to succeed. Our robust relationships with employers across the world of work, the latest insights and deep industry knowledge, means we have the best roles for you, at all stages of your career journey. Because at Hays, we’re Working for your tomorrow.

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