head of Production Support, Investment banking6 months contract with potential extensions Location: London inside Ir35 With one of Lorien’s top banking clients We are looking for a highly experienced Head of Production Support to join our team and lead our production support function. The ideal candidate will have a strong understanding of investment banking production support, as well as experience in managing and leading a team of production support engineers.Responsibilities:
Lead the production support function, including setting strategy, managing resources, and delivering services.
The role covers Risk, Markets Platforms, E-Trading Globally – APAC, US EMEA
Work closely with business stakeholders to ensure that production support meets their needs.
Manage and motivate a team of production support engineers.
Develop and implement production support processes and procedures.
Oversee the incident management process.
Ensure that the production support function is compliant with all relevant regulations.
Qualifications:
Minimum of 10 years’ experience in investment banking production support
Strong knowledge and track record of success in International Capital Markets, Global Banking and Corporate Functions technology
Proven track record of leading and managing a team of production support engineers.
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Experience with Agile methodologies
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age