ICT Service Desk Analyst – 1st Line Support

Esher, Surrey
Concept Resourcing

ICT Service Desk Analyst – 1st Line Support
Inital 6 month contract with extension possibilities
£15.66 per hour
Hybrid 1 to 2 days per week in Offices based in Esher,Surrey
36 hours per week – Full Time

My Client are a Local Government organisation based in Esher, Surrey and are seeking a ICT Service Desk Analyst – 1st Line Support.

Essential Candidate Experience needed:

• You will have the technical skill and experience of IT, telephony and mobile devices, including mobile device management (MDM)
• You will have experience of Teams telephony, voicemail and call management systems, as well as support desk and customer contact.
• You will also have strong communications skills, be equally as comfortable working in a team as on your own and where appropriate, you will be happy to ‘muck-in’ and support your colleagues.
• Most of all, you will be a vital team member on the front line of our IT service delivery.