Our client, in the technology industry are looking for an Internal Sales Executive (ISE) to join their sales team. The role will be part of a small, dedicated team and will be office based. This market is showing substantial growth so this role will combine account management of existing (smaller) customers, assisting with management of larger accounts and prospecting for new customers. It will require good customer-facing experience, acquired in a sales environment, over a minimum of 2 years, a strong ‘cando’ approach and a lot of enthusiasm, energy and common sense. The role is office based in Theale, Berkshire and might involve occasional travel to customer locations in the UK. There will be occasions when extended hours need to be worked to complete the job.
Specific Responsibilities include:
Develop new business through pro-actively contacting prospects and engaging at a senior level to sell the companies products.
Actively manage some smaller existing accounts to ensure repeat business and develop cross selling opportunities within those companies.
Liaise with internal departments to facilitate the above. This will include Technical Support, Marketing, Operations and Finance.
Resolve customer queries and problems in a satisfactory and timely manner.
Meet or exceed the sales targets set by management.
Adhere strictly to the Company’s requirements for maintaining CRM and other systems.
Support sales colleagues, as required.
Maintain an up-to-date knowledge of company products and services.
To provide line management with reports and/or information, as required.