Sheffield, Yorkshire
Cerco IT LTD
We have an exciting opportunity with one of our Clients for someone to become an IT Service Desk Analyst!
There are multiple positions availble for this role!
Where am I located? Head office Sheffield including remotework.
Hours of operation? Flexible shift patterns between 6am and 11pm Weekdays (subject to change if business require more support) on weekends (public holidays)
What will I be doing?
o During OOH rota, identify P1 incidents and manage through toresolution
What qualifications, skills and experience do I need?
Desirable
Key behaviours