Learning, Development and Assurance Manager

Reigate, Surrey
Surrey County Council

The starting salary for this role is £47,778 per annum for working 36 hours per week.

An exciting opportunity has arisen within Surrey Fire and Rescue Service for a Learning, Development and Assurance Manager to join the Learning and Development Team based at our Reigate Training Centre. The team consists of 1 Group Commander, 2 Station Commanders, 18 Operational Watch Commanders, 6 support staff, 1 Driver Training Manager who has a team of 3 instructors. You will directly line manage 6 instructors and a number of associate instructors.

Surrey Fire and Rescue Service provides fire and rescue services to over a million Surrey residents in addition to the County’s many visitors. We employ approximately 700 members of staff including community and business safety experts, firefighters, 999 control room operators, trainers, mechanics, data analysts and other support colleagues. Our staff work from 25 fire stations, Headquarters site, Reigate and Wray Park Training Centre.

Reporting to the the Group Commander of the Head of Learning and Development. You will work alongside and in collaboration with the function to lead on the learning and development strategy for the service, including identifying opportunities to utilise the apprenticeship levy and working with processes that underpin the Community Risk Management Plan (CRMP).

About the Role

The role encompasses identification of training needs for operational staff and non-operational staff. You will be instrumental in partnering with the People and Organisational Development Partners to develop and improve capability which enable the service to plan and enable people development.

You will aim to contribute to and monitor quality assurance and reporting processes, utilising L&D best practice to find ways to improve our L&D approaches and keeping up to date with emerging L&D trends and find ways to implement and share best practice with colleagues and the organisation.

As part of the role, you will also create and curate development content that is accessible, relevant, and engaging, evolving our L&D provision and building on the blended learning approach and engaging with the organisation to look at development of its workforce. You’ll then deliver this content face to face or virtually, working with ‘technical experts’ to assist them in developing learning solutions that are engaging; practical, relevant and meet the needs of learners

To be considered for interview, your application will clearly evidence:

• You are an experienced Learning and Development Practitioner with previous experience of working with quality assurance processes.
• A capability to balance processes and systems that delivers compliance training; along with other skills development.
• A degree in similar discipline of Learning and Development, (CIPD recognised or equivalent) alongside a Level 4/5 qualification in Learning & Development or equivalent experience in the service industry
• A strong track record of delivery in a Learning and Development management role within a service industry with experience of influencing senior stakeholders
• Experience in the design and delivery of QCF accredited development programmes
• Previous experience of effectively utilising the apprenticeship levy funding as a means to support individual and service growth

At Surrey Fire and Rescue Service, we believe it is essential to embed our commitment to the Core Code of Ethics and particularly equality, diversity and inclusion, into every aspect of our work. This is a dual responsibility applying both to our outward facing, community-focused activities, and to our internal responsibilities to people and volunteers. Our vision is that everyone representing Surrey Fire and Rescue Service will be community role model.

The job advert closes at 23:59 on 16th July 2023

Contact Details

For an informal discussion please contact Station Commander Kim West by e-mail at .

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing we are committed to providing a healthy work life balance. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.