Order to Cash Manager

Stockport, Cheshire
Sellick Partnership

Order to Cash Manager

£55,000 – £65,000

Permanent, Full-time

Stockport, Hybrid-working

Sellick Partnership has been engaged to recruit an Order to Cash Manager, on behalf of a not-for-profit client based in Greater Manchester. This is a role within the Finance Shared Services’ team. Specifically, this role is responsible for managing the Order to Cash process within a shared services environment with the effective management of Team Leaders along with their teams of Treasury Cashiers and Credit Controllers. The role will ensure the provision of a quality, effective customer service, carrying out financial and administrative activity in relation to cash collection and cash allocations from customers. The role holder should anticipate the activities of their team to grow to accommodate the expansion of the shared services team in line with the shared services strategy and be flexible in incorporating changes into the team.

Day to day duties involve:

• Managing and developing the teams, to deliver a high-quality service by providing clear direction, ensuring best practices are followed with processes and outputs regularly reviewed; and managing the team to support cross functional processes for resolution of financial disputes.
• Ensuring that debt managed by the credit controllers is kept constantly under review and a low aged debt profile is maintained is crucial to this position, as is the implementation of the debt strategy for the customer segments under scope including the roll out of the Direct Payments initiative.
• Partner with the operations team to resolve debt and regularise occupation of customers; represent the client to customers and external stakeholders credibly and positively to drive engagement on debt escalation and litigation; and manage and deliver the timely processing of cash collections through to allocation and all related accounting entries & reconciliations for receivables to achieve high levels of data integrity.
• Ensure that full visibility on its cash and cash equivalent resources and ensure that unallocated cash is eliminated / minimised.
• Ensuring compliance with company / all relevant internal and external (including governmental) rules, regulation, and legislations, you will work with stakeholders to develop; agree and implement Service Level Agreements to drive the cash collections’ process; and you must lead on continuous improvement initiatives to improve processes to mitigate risks and provide cost savings to the business.

What you will bring to the role:

• Experience of working in a similar role.
• Qualified, part qualified or qualified by experience.
• Credit Management qualification (ICM).
• A deep knowledge & understanding of the end-to-end Treasury cash allocation / Credit Control operations and function.
• Broad knowledge of best practice processes and treasury controls.
• Extensive treasury / cash accounting; cash collections; bank reconciliation and cash forecasting and reporting knowledge and General Accounting knowledge.
• Continuous Improvement methodologies and techniques.
• Previous experience in leading & managing a team.
• Strong people and communication skills.
• Flexible and adaptable with the ability to prioritise workload and manage expectations under pressure.
• Hybrid working arrangement

If you consider yourself to be a committed, career driven professional who can demonstrate the above experience and who would welcome the stimulus of this finance post then we would be pleased to hear from you.If you would like to apply for this role or would like to find out more, please apply online or contact Stephanie Tasker at Sellick Partnership on .Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we can help improve your recruitment experience. Please note, our advertisements use years’ experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. If you do not hear from us within 48 hours, please assume that your application has been unsuccessful on this occasion due to the CV not matching the skill set required. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.