Personal Assistant to CIO

Ageas Insurance Ltd

Job Title: PA to CIO
Contract Type: Permanent – Full-Time
Salary Range: Circa £40,000 DOE
Location: Eastleigh
Start Date: Immediate!

Ageas are seeking a highly organised and professional Personal Assistant to provide support to our CIO at our busy insurance company headquarters. Through strong planning and organisation, the post holder will be responsible for providing professional PA support to Ageas UK’s CIO ensuring efficient and effective delivery of CIO’s personal and departmental objectives.

As a PA to the CIO, you will be responsible for managing their daily schedules, organizing meetings, and ensuring that they have all the resources they need to succeed in their role. With the launch of several exciting, companywide projects, this is a fantastic time to kickstart your career with Ageas.

Main Responsibilities:

• Manage CIO’s full and dynamic diary and inbox efficiently and proactively, to enhance CIO’s productivity to deliver on company and team objectives, aligned to agreed priorities.
• Maintain central functional information and electronic files for CIO in an organised manner.
• Work with other UK Executive Team (UKET) Directors PA’s and meeting requestors to ensure CIO’s diary is maintained and organised effectively, learning which meetings take precedence for conflicts.
• Receive and deal with written and verbal queries/correspondence from both inside and outside Ageas in a timely manner. This will include contact with personnel across all levels of Ageas UK; Ageas Group; external suppliers and other third parties.
• Screen enquiries and requests and handle them appropriately in line with priorities agreed with the CIO. This will include liaising with various Departments/Teams, having knowledge of other Directors’ whereabouts or teams.
• Assist CIO with preparing PowerPoint presentations to a high standard and proof-read and correct documents and presentations for grammar and readability.
• Produce documents, briefing papers, reports and presentations based on instructions from the CIO and Department Heads. Ensure that with knowledge of the CIO’s upcoming meetings, relevant papers are obtained from the teams prior to the meetings.
• Devise and maintain efficient and organised office systems, including data management and electronic filing. This will include being resource point of contact for departmental organisational charts, contact lists, holiday charts and personnel information.
• Arrange travel, visas and accommodation using Ageas corporate rates where relevant.
• Process expenses for CIO and obtain approval for her teams’ expenses when needed.
• Meet and greet visitors of all levels and organise any required logistics (e.g., parking).
• Organise and attend meetings and, where appropriate, take minutes and ensure actions are progressed to completion in time.
• Cover for other UKET PAs during period of holidays or absence.

Required knowledge, skills, and experience:

• Expertise in office technology including Microsoft Outlook, Teams, PowerPoint, Excel, and Word.
• Strong organisation skills with an innate ability to multi-task and rapidly context switch as post holder will need to work on multiple topics concurrently.
• Ability to forward plan and anticipate requirements wherever possible.
• Robust problem-solving skills with an ability to use own initiative and propose solutions.
• Good at working with detail. Proactive in resolving any issues, taking actions to a timely close.
• Excellent verbal and written communication skills with the ability to adapt the tone/style to match the audience/circumstances.
• Ability to produce high quality documentation and Powerpoint presentations within tight timescales.
• Excellent time management skills.
• Strong team worker as part of the PA team, working collaboratively with other PAs within Ageas and providing guidance and advice to members of the team where needed.
• Excellent tact and diplomacy skills as position requires post holder to handle a wide range of confidential information, situations, and personalities.
• Strong influencing skills as post holder is often required to handle a number of conflicting priorities whilst managing the expectations of others.
• Expertise in dealing with multiple 3rd parties and stakeholders at all levels in a polite and professional manner, frequently responding on behalf of the CIO.
• Assertive, proactive, and forthcoming in asking questions seeking clarification Ability to build strong working relationships with all levels of personnel at Ageas and third parties.
• Pleasant, professional manner with a high degree of comfort with change during a period of functional transformation in IT.

Performance Measures:

• Efficient and effective management of CIO diary and inbox
• Timeliness and completeness of meeting, event, and travel arrangements
• Up to date progress of actions and task lists
• Managing spend within budget
• Accuracy and timeliness of documentation produced
• Regular and efficient filing of papers
• Adherence to Ageas processes and procedures
• Personal behaviours in line with the Ageas behaviours and culture

Here are some of the benefits you can enjoy within the PA to CIO role:

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

• Flexible Working– Smart gives employees flexibility around location (if it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days.
• Supporting your Health– Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.
• Supporting your Wealth– Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
• Benefits for Them– Partner Life Assurance and Critical Illness cover
• Get some Tech– Deals on various gadgets including Wearables, Tablets and Laptops.
• Supporting you back to work– Return to work programme after maternity leave

About Ageas:
We’re one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion, and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.