Sky Betting and Gaming
Are you a Product Director who is obsessed about customers and always looking to understand what a customer wants?
We are looking for a Product Director in our Customer Tribe to help keep us focused on what customers want and how we can all differentiate from our competition.
We know what is important to our customers and we constantly think and act with these things in mind. We go beyond products and campaigns and we deliver against our customers’ needs in everything that we do. The Customer Tribe does not ‘own’ the customer (everyone does) but we play a big role in inspiring and delivering better moments for our customers.
What you will do…
As Product Director in the Customer Tribe, you will be responsible for:
Leading your Product and Design teams in delivering exceptional quality across a wide range of B2B and B2C capabilities.
Defining the long-term strategy for Customer products and Design/UX with your team and stakeholders, articulating and managing dependencies within your tribe and across SB&G.
Balancing this with room to source and test exciting new opportunities, whilst championing an iterative approach to creating value for our customers.
Managing both front-end products as well as their uptime, service, stability, scalability, cost and compliance.
Fostering a continuous improvement culture across your area and, through the use of data, insight and delivery metrics, providing actionable information and insight to help drive key decisions and improve delivery efficiency and throughput.
Playing a key role in the Customer Tribe Leadership Team, where you will help to define and execute the Customer strategy for the business, whilst supporting your LT peers in ensuring we succeed for our Customers in 2021 and beyond.
How you will do it…
Collaboration will be the key to succeeding in this role – it’s imperative you work closely with key people across SBG and the Flutter group to implement change and create solutions together.
Exceptional leadership skills will ensure that you are seen as a role model and are able to influence tribes, teams and individuals with your knowledge and experience of strategic planning, delivery and agile ways of working.
An empathetic, collaborative and adaptive leadership approach will ensure you are able to build strong and effective relationships across SBG.
Your experience and insight will guide you to identify risks and issues, but you will be data-driven in your decision making and promote this approach within your teams.
You will have significant hands-on experience of delivering large, complex programmes in a fast-moving online business and will be expert in Lean and Agile software product delivery, and equally adept at managing delivery via third parties.
You will be experienced in leading change and transformation in medium to large organisations and have a successful track record of implementing and transforming ways of working at scale.
What you’ll get in return…
We believe that better is just the beginning and what powers better? Our people. Each day we embrace three values that inspire you to express yourself, give you opportunities to collaborate and learn from experts and help us to shape the future.
Our inclusion pledge commits us to ensuring difference is valued and everyone can be the best version of themselves. You will be empowered to personalise and have full autonomy over your wellbeing and the way you work. There are a wide range of benefits to boost your wellbeing and help you live your life better, including:
Competitive salary & bonus package
25-30 days holiday
16 hours volunteering time per year
Pension, Private Healthcare, Dental Care
Sky Q TV & Broadband package
We want to help you become even better at what you do, and we have a variety of ways for you to learn and develop in a way that suits you:
Coaching & Mentoring Scheme
Management & Leadership Skills sessions
We have a culture to be proud of but don’t just take our word for it, here are some of the awards we’ve won:
Sunday Time Times 100 for 5 years in a row
Glassdoor best places to work 2019
Workplace Wellbeing Index Silver Award 2019/20
EGR Operator Award 2019
EGR Marketing & Innovation Award 2020
We’re building and promoting a culture where difference is valued & everyone can be the best version of themselves.