Quality Analyst

JLR

A leading premium automotive business and leading to move towards electric autonomous vehicles.

WHAT TO EXPECT:

This operational based role sits with the Imports and Exports CKD Operations, and is responsible for safeguarding the quality of bodies, vehicle components and engine parts being shipped to our overseas local assembly plants. Working within the 3PL Packing Partner Operations, the role is responsible for overseeing quality of process, process adherence, quality of packaging development as well as leading investigations into quality issues reported throughout the end to end handling and shipping process.

The role is also responsible for co-ordinating IEo-CKD audit activities and supporting the wider IEO Audit community in delivering compliance to the internal audit schedule, and ensuring readiness for Company Quality, UTAC and any other audits required.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:

• Lead quality investigations to resolve customer issues reported within the logistics operations, or from the Customer upon receipt.
• Ensure timely response to potential NCR concerns to maintain build to plan both within Packing Operations, and manufacturing plants
• Lead weekly issue reviews with relevant stakeholders ensuring a robust investigation is carried with containment and safe cut off’s issued and verified
• Identify emerging issues and ensure owners have appropriate containments and reaction plans in place, and that these are communicated to the local assembly plants.
• Ensure effective use of recognised problem solving tools, such as Level 0, PPS and 8D processes for communication of problem definition and subsequent resolution actions
• Undertake supplier visits where required to understand root cause of issues and develop relationships
• Ensure Supplier Quality LEQOS deliverables are achieved in a timely manner according to the Launch gateways
• Support stop ship management, led by follow plant quality managers maintained via e-tracker system
• Lead quality continuous improvement drive by quality, costs and safety
• Working with Packaging Development and Syncreon/ DHL, carry out risk assessments and identify packaging and process improvements
• Support go-look-see cadence with all stakeholders including suppliers and follow plant to ensure compliance to quality standards
• Supervise Formel D Incoming Inspection of sequenced materials, leading weekly performance reviews, and monthly reports to evaluate benefit of inspection
• Work with 3PL Packing partners to ensure containment or cut off containment within 24 hours of report where possible.
• Review and evaluate PPS submission from service provider to conclude issues satisfactorily.
• KPI and performance monitoring
• Review service providers pack process, adherence to JLR pack instruction and pack instruction.
• Liaise with STA to ensure engine concerns are effectively managed and resolved.
• Liaise with STA SAP analyst to ensure SAP is adjusted accordingly where appropriately (Engines) and Syncreon when parts are non conforming
• Support CKD Audit compliance and readiness reviews
• Undertake any other work as directed by their line manager in connection with their job as may be requested

WHAT YOU’LL NEED:

We are looking for someone that has Manufacturing Quality or Process Quality experience. You will have a continuous improvement ‘mindset’ with the abiliity to identify and implement robust solutions and enhancements and knowledge of problem solving tools.

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Experience leading cross team quality reviews
• Excellent communication skills and proven track record in building strong relationships
• Automotive manufacturing experience preferable
• Experience of working within logistics operations preferred
• Experience of working with multi-cultural international teams
• Previous experience of coordinating auditing activities in the Manufacturing or Automotive Industry
• IATF internal audit qualified, or willing to undertake training
• IT skills, particularly with Excel and powerpoint
• Presentation skills