Do you enjoy speaking to customers and are you a confident in selling?
My client a market leader in the provision of educational courses throughout the UK urgently require a bright, enthusiastic and motivated driven team member to complement their existing sales team. This role will involve advising clients both over the phone and on a face-to-face basis of existing and up- coming courses as well as the upselling of additional training packages.
Working hours 9-5pm Monday to Friday and some really lovely company benefits!
Role responsibilities
Providing course information and advice to incoming callers- this will cover the full portfolio of courses available
Assessing a future clients course requirements for example asking for their existing qualifications and advising on next course level
Giving quotes on prices, course availability and course dates
Processing candidate bookings
Raising invoices and chasing payments
Forwarding candidate results to certification body
Managing a lot of web based requests- calling these individuals and selling course availability , special deals and offers
Meeting and greeting clients coming directly to the office- managing their requests for information
Have the confidence to sell/upsell on course training manuals etc
Processing mailshots and other marketing material
The successful candidate will be extremely customer focused with the confidence to upsell on training products and directories. As well as inbound and web based queries you will also be managing client expectations on a face to face basis.
Base salary for this role will be 23k with a very achievable extra 10k available in bonus!
What you need to do now
If you’re interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.
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