SCCM Support Engineer

Capgemini
SCCM Support Engineer

6 Months

Hybrid – London

Umbrella

Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Reporting directly into the MECM Engineering & Delivery Team Manager, the role contains the following responsibilities:

Specific to the Engineers domain of expertise, provide strong technical skills and experience within the LME MECM Engineering & Delivery Team and to other LME technology teams

Working with IT Production Operations, Information Security and other key stakeholders contribute to the creation of long term strategies and roadmaps

Maintaining the strong working relationship between Information Security and operations teams

Apply knowledge to delivery of project related deliverables such as high and low level designs

Share knowledge, experience and directly contribute to the LME’s continual service improvement plans

You will have the following direct responsibilities:

Design, delivery and maintenance of the LME Windows 10 standard builds ensuring the builds are patched and enhanced to meet CIS Standards

Using detailed knowledge of SCCM, Active Directory, group policy, user profile management and security concepts to provide a CIS compliant service

Using detailed knowledge of Citrix XenDesktop, manage, enhance and support the VDI estate

Using detailed knowledge of Office 365, Intune (or similar product) and collaboration solutions to deliver an improved end user experience

Proven application packaging experience

Participation in projects, bringing technology roadmap expertise to bear particularly in the project planning and design phase, with oversight through the build and implementation phases

Contribution or ownership of high-level designs (dependent on technology, scale and overall requirement) specific to the engineers realm of experience

Creating low-level pattern or template designs

Implementing technology defined in a low-level pattern or design

Performance, compatibility testing and dependency management between components

Knowledge transfer to IT operational teams for new technology or project deliveries, including process and technical documentation

Maintenance of MECM Engineering & Delivery Team delivered documentation, roadmaps and similar artifacts to ensure currency

Contribute to the delivery of efficient solutions to meet business continuity and disaster recovery requirements

Where appropriate, creation, maintenance and communication of technical infrastructure platform standards

When appropriate, participate in operational change management process

When appropriate, ensure suitable contribution to major incident recovery processes

Job Type: Full-time

Salary: £500.00-£535.00 per day

Benefits:
Work from home

Ability to commute/relocate:
London: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in London

Reference ID: EJ68