Scheduling Coordinator

Aldershot, Hampshire
Hays
Scheduling Coordinator, Permanent, Aldershot, £25K PA

Scheduling Coordinator

Scheduling Coordinator, Permanent, Aldershot, £22K to £25K PA

Your new company
You will be joining an outstanding organisation who lead there field and have an excellent reputation for customer support.

Your new role
This is an excellent opportunity to join a well established, professional and friendly team who work to common goals and objectives. Responsibilities include

• Support the delivery of all workflow to a dedicated area and team of on-site operatives, adhering to safe working practices at all times
• Ensure that systems are updated within prescribed timescales and utilised to their full capability to ensure maximum efficiency
• Coordinate the delivery of customer solutions and administer customer feedback
• Support resource planning, confirm holiday rotas and highlight potential additional resource requirements
• Promote customer service excellence to deliver a positive and caring customer experience
• Work in collaboration with the team, our service partners and our client
• Provide an agile response to priority reactive tasks
• Maintain a daily relationship between the Regional Service Centre and on-site teams
• Run reports and maintain all system information and data
• Liaise with the National Ops Team to ensure relationships are maintained and service provision remains consistent
• Undertake general administrative duties

What you’ll need to succeed

• Scheduling experience within a planned and maintenance environment (non-essential)
• Awareness of safe working within a facilities management or building environment (non-essential)
• Experience of working accurately to timescales and providing customer service excellence
• Intermediate/Advanced Excel & Microsoft packages
• Experience of working accurately to deadlines in a pressurised environment
• English and Mathematics GCSE A-C standard

What you’ll get in return
Scheduling Coordinator, Permanent, Aldershot, £25K PA

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.