Senior Salesforce Administrator

Leeds, Yorkshire
Schroders Personal Wealth

Location Leeds, West Yorkshire

Salary £47,272 – £52,000

You enjoy working collaboratively to support the Salesforce platform to set us apart from the competition by supporting valuable, unique, long-lived solutions. You identify and act on opportunities to increase throughput without compromising on quality and you are able to work around temporary impediments and remain productive. You collaborate with stakeholders, engage with all participating teams and stay abreast of new functionality and Salesforce releases, proactively looking for ways to improve the platform and leverage new functionality. You enjoy helping others, cross skilling and knowledge sharing with other team members.

Do you offer ?

• At least 3 years experience with the Salesforce platform

• Experience working in a customer support function – managing a support queue with the ability to prioritise workload.

• An understanding of Cloud Computing and SaaS applications.

• Experience working with relational databases.

With us you will have the chance to demonstrate your experience of one or more of the following Salesforce products; Financial Services Cloud, Marketing Cloud, Salesforce Scheduler and Einstein Activity Capture. Your day to day will typically include handling all Salesforce administrative user functions e.g. user account maintenance, profile/ role changes and new user setup. You will be creating documentation to support the implemented system and working in a Scaled Agile environment, following the fundamentals and practices of SAFe. You will use tools like the Dataloader and Workbench to perform mass data changes and using your debugging skills to investigate any flow failures or code failures to pass on to the development team for resolution. You will be merging duplicate records, creating configuration records and deleting data not required. You will also demonstrate your troubleshooting skills, supporting users with data issues, record visibility and report building.

The Benefits and Perks

In addition to a competitive salary, you’ll also get:

• an additional 4% cash allowance that can be used to fund a variety of optional benefits including: Paid Sabbatical Leave, Dental Cover, Critical Illness Insurance, Gym membership or an electric/ ULEV car

• 25 days holiday plus bank holidays (with the option to buy 5 extra days)

• company paid for Private Medical Insurance, Life Insurance and Health Screening

• a matched pension contribution from us of up to 15% of your base pay (if you contribute 6%)

• access to a range of retail discounts and perks for you and your family

• access to free financial advice for you and your family

• an annual car allowance of up to £9,000 (if your role requires you to drive more than 10,000 business a year)

• an annual bonus (subject to company and individual performance and minimum 3 months service)