Methods Business and Digital Technology Limited
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.
Methods was acquired by the Alten Group in early 2022
Working into the Service Design and Architecture Lead within the Managed Services portfolio, the Service Design and Transition Manager has responsibility for service design and transition activity of Client Service functions, which enable and support the delivery of high-quality service to end users in line with business requirements.
Ensuring that design standards, design governance, and priorities are managed in order to ensure business as usual activity whilst delivering agreed, specific transformation deliverables which secure the stability and sustainability of the service against the demand profile and assigned budget.
Key Responsibilities – within Methods Portfolio Delivery
Key Responsibilities – within Client Delivery
The Service Design and Transition Manager is responsible for the management of changes to live service, be that via the introduction, amendment, or retirement of services. Reviews incoming capabilities and determines whether they are fit for purpose, assessing readiness against agreed service acceptance criteria. Works with project teams, navigating them and their capability through the single path to live and into live service. Coordinates and controls go-live, early-life support and service acceptance. Responsible for ensuring that the path to live and the acceptance criteria are understood by wider operations.
This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview