System Administrator

Northwood, Middlesex
McCabe & Barton

Requirement Title: System Administrator (Standing Naval Forces)

Equivalent NATO Grade: A/46

Work Location: Northwood, GB

Full time on-site: Yes

Total Scope of the request (hours): 532

Specific Working Conditions:

– Must be able to lift items up to 25kg

– This position requires physical work on deployed warships involving movement in small spaces.

– This position requires 25%-40% Temporary Duty away from site.

– This position requires personnel to be fully deployable.

All deployable personnel must be fully vaccinated against COVID-19.

Required Security Clearance: NATO Secret

• Assists Core Section Head with the development of technical solutions for all maritime afloat tasking, development of troubleshooting SOPs, and technical refresh/upgrade of all system hardware;
• Assisting with the planning and coordination of ship surveys prior to scheduled CIS installation;
• Assist with the System Administration (SA) of HW and SW of assigned systems;
• Ensures all technical and service oriented documentation pertaining to assigned systems, interconnections, supporting cable plant etc. is prepared, properly stored and kept up-to-date;
• Ensures Configuration Control data is reported to Core Section Head in a timely manner;
• Involved in providing remote support of Flagship handovers for those nations involved in the Standing Naval Forces (SNF’s).
• Maintains a close liaison with other technicians and engineers within the CSU and the wider NCI Agency.

Requirements

• Required Security Clearance: NATO Secret
• Knowledge and experience in VMware Virtualisation technology.
• Knowledge of SAN technology.
• Knowledge and experience in Windows Workstation imaging techniques.
• Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange.
• Knowledge and experience in Application Server technologies
• Knowledge of ITIL IT service management model;
• Knowledge of Incident and Problem Management processes and experience in this area;
• Ability to write technical documentation and user guides;
• Ability to communicate effectively orally and in writing.
• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answer
• Customer Focus: Focuses on customer needs and satisfaction; acts with customers in mind; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.