Systems Engineer

CAMPING & CARAVANNING CLUB
Hybrid working policy in place after successfully completing initial training – 2 set days in the office, with the option to work the rest from home. The Camping and Caravanning Club is the world’s oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. It’s an exciting time to join the organisation and be a part of our continued growth. As one of the leading names in the outdoor industry, we pride ourselves on truly understanding the needs of our customers, giving them peace of mind when enjoying a stay on one of our 100 campsites. We are a not-for-profit organisation, which means that every penny spent with us is invested back into improving facilities and services for our members. We are currently recruiting for a Systems Engineer to join our busy Business Systems team on a fixed term contract of at least 1 year while we undertake the biggest transformation project in the Club s history. This is a varied role where you can expect to: Provide day to day management of a predominantly Microsoft Windows 2016/2022 servers environment utilizing Active Directory, DNS, Group Policy, DHCP and Azure AD Connect. Manage and maintain a clustered VMware ESXi 7 environment. Manage and maintain a Citrix Cloud Virtual Apps & Desktop environment. Manage and support multiple firewall vendors which include Check Point and Palo Alto firewalls. Provide technical guidance and support to the 2nd line team which includes the production of comprehensive support documentation. Ensure that all IT systems are maintained effectively and efficiently and that failures are resolved promptly. Troubleshoot server issues and undertake root cause analysis for service interruption and recovery. Ensure that all systems are kept secure from internal and external attacks and vulnerabilities. Applicants should have the following experience : Experience in a 2nd /3rd line technical support role Strong Technical Knowledge of Windows Server and Desktop OS with Active Directory including the administration of DNS, Group Policy, DHCP etc.Proven experience of working to SLA s/Targets together with a high level of analytical skills and the ability to effectively solve complex ad-hoc faults Supporting Citrix XenApp environment with remote thin clients Strong Microsoft SQL 2016/2019 management skills with a basic knowledge of SQL queries Excellent standard of both verbal and written communication An ITIL Foundation This post will require you to be on-call midweek evenings and over the weekend when required. The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We’ve been helping people enjoy the great outdoors for over 120 years and these days, as well as having campsites in fantastic locations we hold our own music festival, torchlight. Benefits include 28 days annual leave plus bank holidays and 10% pension (5% / 5%). If you require any further information or would like a conversation in confidence, please contact a member of the Recruitment Team, Due to the high volume of applications normally received unfortunately it is not possible for the Club to communicate back with each applicant so please note that if you do not hear from the Club within 3 weeks of sending your application you should assume that unfortunately you have not been successful on this occasion. Candidates selected for interview will normally be contacted by telephone and email. The Camping and Caravanning Club actively promotes equality, diversity and inclusion. We match the needs of the Club with skills and experience of candidates, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation