Technical Services Engineer

Michael Page Engineering & Manufacturing

Are you looking for an opportunity to work for a global, market leading manufacturer? My client are looking for a Technical Services Engineer to join their Services department, working from their Head Office in Huntingdonshire. You will utilise your technical skillset to answer, resolve & repair any issues, ensuring maximum efficiency & availability of their machinery.

Client Details

My client is a global leader in high-performance technology, operating in 34 countries. By leveraging world-class engineering capabilities and with a relentless focus on innovation they aim to support with clean, green energy across the globe. You will support their customers but ensuring full availability of their equipment, providing them with a solutions based approach.

Description

As the Technical Services Engineer, you will utilise your technical skillset to answer, resolve & repair any issues, ensuring maximum efficiency & availability of their machinery. As well as:

Key Responsibilities:

• On-site/off-site analysis and troubleshooting of, among other things, optimises, inverters, EV chargers, battery systems or Smart Energy solutions as well as complex communication processes
• Update the knowledge base used by other technical support staff with new troubleshooting information
• You will document, process, monitor, and coordinate your inquiries (in the support tool, CRM)
• You check and authorise replacement deliveries in cooperation with involved departments
• You will work closely with Technical Support
• You take on tasks in our Buddy System and support lower level colleagues development

Monday – Friday On-site (Standard Office Hours)

Profile

You will ideally come from a Technical background (Maintenance, Design, Technical Support, Projects etc.), with experience dealing with clients or customers, as well as:

• Committed and responsible personality with a completed, subject-specific degree or comparable qualification)
• You are communicative and like to make phone calls and master the rules of e-mail communication
• You speak confidently and situationally, but always friendly with customers, employees and partners
• You have mastered all common Microsoft Office products and can use them safely

Job Offer

£40,000 – £45,000

Company Stock Option

Benefits